1.56 Aspherical Anti-Blue Light Spectacle Glasses Lenses Prescription Myopia glasses Optical Spectacle Eyeglass lenses Anti Blue light lens / -5.25 – Cinily Eyewear
1.56 Aspherical Anti-Blue Light Spectacle Glasses Lenses Prescription Myopia glasses Optical Spectacle Eyeglass lenses Anti Blue light lens / -5.25
Customer Reviews
Absolute Nightmare: Scratched Lenses, Zero Support, and Endless Spam! 😤
Let me tell you about my absolute nightmare. What started as an attempt to order new glasses turned into the worst customer service experience ever. My goal in sharing this is to warn others from falling into the same trap. My glasses arrived with a scratch on the lens, and trying to even log in to my account was impossible. It felt like they deliberately make it impossible to speak with anyone, despite claiming phone availability. It was truly a horrible experience with poor quality control, compounded by a barrage of spammy emails multiple times per day. I felt compelled to leave this review and engage with customer service because this level of unprofessionalism is unacceptable.
Customer: I'm calling about an order I received, and frankly, I'm appalled. My new glasses have a visible scratch on the lens right out of the box. And to top it off, I couldn't even sign into my account to report it! I waited over two hours on the phone, twice, trying to reach someone!
CS Rep: I am so incredibly sorry to hear about the scratch on your new lenses and the difficulty you experienced trying to sign in and reach us. That is absolutely not the experience we want for our customers, and I understand how frustrating it must be.
Customer: Frustrating is an understatement. On top of everything, I'm constantly getting a barrage of spam emails from you! It feels like you prioritize marketing over actually providing support for issues like a damaged product or basic account access.
CS Rep: You are right to be upset, and I sincerely apologize for the quality issue with your lenses and the trouble with your account and the emails. Let's get this resolved. I can immediately arrange for a replacement pair of glasses for you, ensuring the new lenses are thoroughly inspected. And regarding your account, I can help you reset your password right now.
Customer: Okay, so a replacement is possible. And please, address the spam. This whole situation has been an absolute mess.
CS Rep: Absolutely. I'll process the replacement immediately and ensure it's prioritized. I'm also noting your feedback about the spam emails to investigate that internally. We aim to do much better.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Nightmare to Dream: Cinily.net Saved My Online Glasses Experience! ✨
I can genuinely say that upgrading my eyewear has been a game-changer for my daily comfort and productivity. The clarity and protection I now experience are unmatched, especially with long hours in front of screens. If you're tired of eye fatigue and want to give your eyes the superior care they deserve, you absolutely need to check out these incredible Anti-Blue Light Myopia Lenses. They've made a noticeable difference, and I'm confident they'll do the same for you. My last online glasses order was an absolute nightmare! 😤 My new lenses arrived scratched, I couldn't even log into my account to report it, and trying to reach customer service was impossible – I spent hours on hold, twice! It felt like they deliberately made it hard to get help, all while bombarding me with spam emails. I was so frustrated and disappointed by the poor quality and unprofessionalism. 😭
After that horrible experience, I was really hesitant to order glasses online again. But a friend recommended I try cinily.net, and I was desperate for a better option. I thought, "What's the worst that could happen? It can't be worse than before!" 🤔 And I'm so glad I gave them a chance!
I've had such a fantastic experience with them. It honestly makes me think of what I'd heard about other places, like "I like everything about blingcharming except the time it takes to get the glasses. But that said, the overall service and the cost savings are definitely worth it." – and that perfectly describes my positive feelings about cinily.net, but without any waiting! ✨
From the moment I visited cinily.net, everything was smooth. The website was easy to navigate, ordering was straightforward, and I had no login issues whatsoever. My new glasses arrived quickly, perfectly clear with no scratches, and the quality is exceptional for the price. Their customer service is responsive and helpful – a complete contrast to my previous nightmare. If you're looking for cheap prescription glasses, I highly recommend cinily.net. It's truly been a breath of fresh air! 😃
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