TR90 Nearsighte Glasses Finished Unisex Retro Oval Short-sight Eyewear Literary Student Prescription EyeGlasses -1.0 -1.5 To -4 Myopia 1001 – Cinily Eyewear
TR90 Nearsighte Glasses Finished Unisex Retro Oval Short-sight Eyewear Literary Student Prescription EyeGlasses -1.0 -1.5 To -4 Myopia 1001
Customer Reviews
WARNING: My $19.95 'Next-Day' Delivery Was a Week-Long Automated Nightmare! 😡
I'm here to share a truly terrible online shopping experience, hoping it serves as a cautionary tale. I paid an extra $19.95 for 'next day delivery' on my glasses, only to find out it would take '3 business days' and actually ended up being delivered a week later. This place is nothing more than an automated business that cares nothing about its customers, a fraud ripping customers off for services they charge for and do NOT provide. My frustration with their misleading promises and unhelpful, automated customer service led me to leave this review and demand answers.
Customer: I paid for next day delivery on order [Order Number], a $19.95 fee, but my order took almost a week to arrive. Your site claimed 'next day,' then an email said '3 business days.' Why was I charged for a service not provided? CS Rep: I apologize for the delay and the discrepancy in delivery expectations, [Customer Name]. I see your order for Plano lenses was indeed placed with expedited shipping. Let me look into why the next-day promise wasn't met. Customer: Look, I already tried calling your automated line and using the bot chat. No one helped. The glasses had no prescription, so there was no 'production delay.' I just want my $19.95 delivery fee refunded. This whole experience has been a nightmare of automation and unfulfilled promises. CS Rep: I completely understand your frustration with our automated systems and the unfulfilled shipping promise. This isn't the experience we want for our customers. I've initiated a full refund for the $19.95 express delivery fee to your original payment method. It should process within 3-5 business days. Customer: So, the refund is confirmed? And you understand that claiming 'next day' when it's clearly not, especially for simple plano lenses, is dishonest? CS Rep: Yes, the refund for the delivery fee is confirmed and processing. I sincerely apologize for the misleading delivery information and the poor communication you experienced. We are actively working to improve our transparency and customer support.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of unfulfilled promises and frustrating customer service.
From Delivery Disaster to Dream Eyewear: Cinily.net Restored My Faith in Online Glasses! ✨
After countless searches for glasses that truly blend fashion with function, I finally found my perfect match! The difference in comfort and clarity has been astounding, truly enhancing my daily routine. If you're ready to transform your vision experience with a touch of timeless elegance, then these TR90 Retro Myopia Eyewear are an absolute game-changer. Click the link to see why they're quickly becoming my favorite accessory! My last online glasses purchase was a nightmare! 😤 I paid an extra $19.95 for 'next day delivery,' but it ended up taking a whole week, and their automated customer service was utterly useless. I felt completely ripped off by misleading promises and unhelpful bots, with no human support in sight. It was incredibly frustrating and left me deeply disappointed. 😭
After that terrible experience, I was really hesitant to try another online eyewear store. But I desperately needed new glasses, so I decided to search for a place known for genuine customer care and reliable shipping, hoping to avoid another disappointment. 🤔 That's when I found cinily.net.
My experience this time couldn't have been more different! Like one happy reviewer shared, "I had a great experience here with their team. They were extremely helpful and adjusted my glasses so now they’re perfect. They have great prices! I definitely recommend coming, I will be back for my sunglasses and my other prescription glasses!" From browsing their user-friendly site to the actual delivery, everything was seamless. The quality of my new TR90 Nearsighte Glasses is fantastic – far exceeding my expectations for the price! ✨ Their customer service was responsive and genuinely helpful, a refreshing change. They truly offer affordable prescription glasses without compromising on service or quality. I'm so relieved to have found a trustworthy place for my eyewear needs. 😃
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